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  • Common Customer Service Questions  By : Robert Alinger
    Common customer service interview questions include those questions that explore the candidate's understanding and knowledge of the principles and practice of customer service help and customer support.
    customer service interview questions
  • How Hand Sanitisers Could Help Ease Your Business Through The Economic Recovery  By : William Penworthy
    With coughs and sneezes spreading germs all across keyboards, mice and stationery, and with hands coming into regular contact with germ laden items such as door handles and computer equipment, it is essential to make sure that during this particular season your business provides a suitable solution such as individual hand sanitisers or packets of sanitising wipes, since the result of doing nothing may well be a workforce cut in half, right at the very moment you're trying to climb out of the recession.
  • Health & Safety Management - The 21st Century Moral Challenge  By : William Penworthy
    Besides the litigation issues and the legal requirements it is important to consider the impact ineffective or mismanaged health & safety management systems can have on employees both existing and future, and for this reason it's important to make sure that any health & safety management system implemented is robust, complete, simple to use and highly effective.
  • Being a Santa Claus in the Workplace  By : Susan Kramper
    While it is true that no occasion is necessary to express your gratitude to your employees and co-workers, it does require a little bit of effort to do this during Christmas. Between year-end meetings and planning sessions, it might be a tad hard to find time to think of unique Christmas gifts for people from work. Fortunately, there are little gestures that you can do to make them feel the loving season of the Holidays.
  • Is Unconscious Bias Negatively Affecting Your Workplace?  By : Alex De Mostafa
    Thirty percent of Caucasians admit that they have a racial bias toward African-Americans. But, are those numbers accurate? Social scientists studying "unconscious bias" say that number is low. In fact, some studies have found that 88 percent of Caucasians have a pro-Caucasian or anti-African American unconscious bias. This article discusses how the theory of unconscious bias is beginning to be used in employment litigation.
  • Is Your Health & Safety Management System Past Its Sell By Date?  By : William Penworthy
    If carrying out a health & safety management audit is seeming to be an almost impossible task, then perhaps it's time to take stock and appreciate that the organic collection of conflicting systems currently in use may well be considerably past its sell by date.
  • Health & Safety Management - 3 Ways To Test Your Existing System  By : William Penworthy
    The trouble with health & safety management systems is that they can too easily lead to complacency and abuse. In this article we look at the three important factors which should be reviewed carefully in assessing whether an existing health & safety management system is as effective as supposed.
  • The Secret Of Have A Happier Healthier Workplace  By : Dave Johnson
    It is well known that a healthy work environment will be a more efficient one. However, many employers and employees alike are unsure just how to go about achieving optimal health at work.
  • Health & Safety Management - Litigation, Ladders & Lies  By : William Penworthy
    Although health & safety management might seem like yet another bureaucratic hoop, the statistics carry a stark warning. Yet in spite of this, many companies are still using Safe Equipment Management Systems which are doing little or nothing to address this problem.
  • It's vital to recognize your employees to sustain morale  By : Edward Hill
    Personal awards for doing an excellent job is important for workers, at times more important than dollars.
  • 3 Spill Control Risks Overlooked By Most Small Businesses  By : William Penworthy
    Many businesses identify their spill control requirements, and accept a minimum complement of spill kits. Yet time and again it proves that small businesses overlook some of the most likely spillages of all, failing to prepare sufficiently for potential spillages in the workplace.
  • 4 Ways to Keep Your Employee Content  By : Alex De Mostafa
    It isn't hard to recognize the good effort and performance of your people. It's simply a matter of taking the time and effort to do it, and being clear in communicating the link between performance and rewards.
  • The Supremacy of Employee Recognition  By : Edward Hill
    Personal recognition for doing a superior job is significant for employees, sometimes more motivating than dollars.
  • Protection at Work  By : Selene Anderson
    Safety at Work
  • Work for a Jerk and Succeed Anyway: How to Navigate Bosses Behaving Badly  By : Kirstie Janiya
    Each of us may have experienced to have a self-absorbed, arrogant, stupid, and sarcastic boss. A little bit of diplomacy goes a long way, and here are some tips on how to get along with your boss:

    First, be tactful and discreet about your anger. Working with a jerk requires you to manage your emotio
  • Ballot Boxes Make Your Company Look Good  By : Bob Campbell
    Holding a vote of some sort? Whether you are hosting an election for school president, need a way to collect suggestions at your business or are setting up a draw for your organization, chances are you could use some ballot supplies, such as ballot boxes. Cardboard boxes, cover sleeves for registrations and results, and other similar supplies are needed for a successful vote. You'll want to use protective sleeves, or padded sleeves, for any paperwork, to make sure it stays clean and legible.
  • A Couple of Common Teacher Interview Questions and Answers  By : Candace Davies
    Getting ready for an interview is probably the most disregarded phases of securing a new career in the education sector. A lot of interviewers believe it is uncomplicated until they enter an interview room and face the panel who are judging every move and every word. Then, reality sinks in!
  • How to Prepare for Your Teacher Job Interview  By : Candace Davies
    Preparing for an interview is probably the most overlooked phase of securing a new job position. Everyone thinks it is easy until they enter an interview room in front of a panel of educators who are judging every move and every word.
  • Employee Motivation Program  By : Majlinda Priku
    Employee motivation works when done right. This article is an excellent resource of the best ingredients for an effective employee motivation plan.
  • What About Commonality?  By : Alex De Mostafa
    Diversity, diversity, diversity! Some people, political types in particular, are trying to make "diversity" our defining characteristic.
  • The future for health, safety and protective product and service vendors.  By : wordpress editor
    Workplace health and safety - all organisation owners have a duty of care as regards the safety and health of their employees, documented legal and unwritten moral codes underpin these responsibilities. The legislation around safety and health are becoming more prominent. Terminology like corporate manslaughter are sprouting, putting more individual liability on the shoulders of the executive.
  • Choose The Right Chemical-Resistant Gloves  By : Mike Richards
    In various work environments, there is a myriad of chemicals that your workforce can be at risk with. While nitrile gloves can be used with the majority of jobs, unfortunately there isn't a single glove that will handle all possible needs.
  • How To Inspect And Maintain Fall Protection Equipment  By : Mike Richards
    Fall protection systems are integral safety equipment for workers working at heights. OSHA regulations state that all personal fall arrest equipment be thoroughly inspected often for major issues such as: cuts, rips, abrasions, mold, stretching, alterations, or additions that will have an effect on its efficiency and impairment due to wear, contact with fire, acids or corrosives, etc. Fall protection systems should be inspected prior to each use by the user and at least annually by a experienced inspector and should be maintained on a regular basis.
  • Tips Concerning Employee Recognition and Awards  By : Edward Hill
    Guidelines About Employee Recognition and Awards
  • Guidelines About Employee Recognition and Awards  By : Edward Hill
    According to Brian Tracy the top 3 employee motivators are…1.) Money 2.) Recognition 3.) Paid time off. Not necessarily in that order.
  • The worth of employee training to industry - increasing skills exclusive of taking on additional hum  By : safety consult
    The consequence of training to business is obvious it allows a business to develop its abilities without implementing added staff, this gives advantages in two areas employee moral.
  • 5 Steps to Improve Staff Performance  By : Yvonne Bleakley
    Lack of performance in a member of your staff can be attributed to one of two things. Either they have a competence problem, a commitment problem or both.
  • Employee Satisfaction Questionnaires Guide  By : Martin Day
    A guide to help you conduct effective Employee Satisfaction Questionnaires that will bring both direct and indirect benefits to any organization.
  • How To Get Revenge On Your Old Boss  By : Richard Adams
    If you have fallen out with your boss once and for all, and they have done something unforgettable, here is how you can get your own back on them.
  • How to Deal with Difficult Staff  By : Yvonne Bleakley
    Most managers will do almost anything to avoid having a "difficult conversation" with an staff member, because they simply don't know how to do them!
  • How to Deal With an Employee With an "Attitude"  By : Pat Brill
    It doesn't take long for a manager to bump into an employee with an "attitude." Evaluating an employee as having an "attitude" also depends on what bothers a manager, as the same behavior may be just fine with another manager.
  • Trophies Can Increase Sales Performance  By : Alex De Mostafa
    Studies have shown that attractive trophies and corporate awards are a powerful method of increasing a company's revenue and overall employee performance.
  • Corporate Awards - Why You Need Them  By : Gen Wright
    Corporate awards are essential in today's business world. Unfortunately, far too many corporations have been neglecting this aspect of their business, which is to show appreciation for their employee's dedication and hard work towards the organization.
  • Employee Awards - Recognizing Sales Talent  By : Gen Wright
    Of all the departments in an organization, the sales department is perhaps the best area to shower employee awards on.
  • Using Corporate Awards to Motivate Executives  By : Gen Wright
    For many executives and employees, money is not the sole motivator. Other factors also help to motivator them to perform better at work.
  • Using Award Plaques  By : Gen Wright
    You should know that using award plaques is a great way to make sure that you are able to recognize the accomplishments of someone, and it is often going to be a great way for you to enjoy the accomplishments of others.
  • Reasons and Rewards for Executives to Give Employee Awards  By : Gen Wright
    There are many reasons why executives should give employee rewards on a regular basis. Here are a list of possible reasons.
  • Reasons to Give Employee Awards  By : Gen Wright
    Employees are the reason that most companies do as well as they do. It is very important to give employee awards so you can show that you appreciate their hard work.
  • Work Places That Require That Uniforms to be Worn  By : Gen Wright
    There are many professions and work places that require their personnel to wear uniforms. They include the Military personnel, Pilots, Park or forest rangers, Flight attendants, Fire fighters, Nurses security guards among many others.
  • Importance of Having A First Aid Trained Employee  By : Gen Wright
    Having a trained first aid employee in your company or organization is of great importance because you never know when a disaster will arise or when one of your employees will have a problem and probably need first aid.
  • Hi Visibility Clothing Should be Worn On Building Sites  By : Gen Wright
    With a high increase in accidents within building and constructing sites: It's very essential and should be a priority to builders to always wear high visibility cloths when on building and construction sites to minimize these accidents.
  • Honor Retirees with Corporate Awards  By : Gen Wright
    If someone in the company has given you years and years of service it is important to honor them with corporate awards. There are many considerations with the type of award, how to engrave it, and what it will mean to the employee when they will receive it.
  • Employee Awards Build Incentive  By : Gen Wright
    Employee awards are an excellent idea because they work to build incentive with the employees. This is a very big benefit when you are looking for ways to motivate employees. When you give awards it creates a competitive edge in the businesses, causes more productivity, and works to motivate the staff.
  • Using Your Team To Evaluate Team Performance  By : Cash Miller
    Businesses today rely on many different types of teams to get the job done. But you have to evaluate team perfomance regularly to see if they are actually getting the job done. Why not use the team itself to help evaluate their own performance?
  • The Use of Safety Signs in Your Workplace  By : Gen Wright
    It is very important to have and use safety signs in the workplace, to make yourself and your employees feel secure and comfortable.
  • Construction Site Safety Basics  By : John Miller
    Construction sites are extremely dangerous places to be in. Because of the kind of work involved, the construction workers face a very high risk of getting injured and are also prone to accidents. Moreover, the equipment that the workers wear to reduce the exposure to harmful chemicals and elements i
  • The Benefits of Utilizing Restaurant Training Manuals  By : rick martin
    Restaurants make it possible for individuals to enjoy a pleasant meal when they don’t feel like cooking or lack the time to prepare a proper meal.
  • Interviewing Skills Made Fun and Easy  By : kensium solutions
    Most people believe that interviewing is easy and it involves very little skill. They see the process of simply sitting in a room with a candidate asking a variety of questions, and then trusting your gut level response about the person. This approach will not yield the most qualified candidates for the organization. Effective interviewing is a developed skill that can be mastered with practice, patience, and perseverance.
  • Safety Training for your Construction Team  By : Arthur Vitale
    Construction safety training is sometimes left up to the safety manager, who either takes over the job of training the construction team or designates other personnel such as a site safety coordinator or supervisor to do the training if the manager is too busy with construction projects and other important matters of business.
  • Who Else Wants to Motivate and Retain their Star Employees?  By : Daiv Russell
    It appears deceptively simple, eh? "Do unto others as you would have them do unto you." The Golden Rule feels so universal that it might be a solution for every relationship. Just behave toward everyone the same way you would appreciate being treated and everything will flow perfectly, yes?
  • Companies Want Results from Employees  By : Linda Finkle
    You want extraordinary results from your employees, but you also want to be seen as kind, caring managers. Learn how to balance your actions to create and effective work environment.
  • Is This Any Way to Do Performance Appraisals?  By : Michael Beek
    Employee Appraisals are an important and necessary way for employers to measure employee performance and their contribution to the overall goals of the organization. There are right ways and wrong ways to conduct these appraisals. This is a review of an article recently published in a human resource magazine and finds the key points of the article to be of concern.
  • How to make a safety training effective  By : michal costaminnego
    The employer is obliged to ensure that workplace is safe for their employees and to ensure that the risk of accidents is kept to a minimum. He also must have an overall safety program.
  • The Ethics of Drug Testing in The Workplace  By : Lena Butler
    The prominence of drug testing in the workplace is expanding throughout the country as more and more companies employ drug tests to take a this critical step to ensure the safety and sanctity of the workplace
  • How To Develop Merely Compliant Workers into Dedicated Workers  By : Stan the Mann
    Managers are rushed. They have a lot more to do today with fewer resources. It is natural to take the quickest route to accomplish an immediate task. Far too often this takes the form of telling a subordinate what to do and how to do the desired task. Big mistake. You will not develop the skills of your people doing it this way.
  • Tips to Obtaining An American Travel Visa  By : Charles Lunsford
    International travel has become far more complicated then it was 20 years ago. With time more and more people have found it possible to travel freely, and the world has truly become a smaller place. The US is perhaps the most desirable country to travel and immigrate to. If you are looking to obtain an American visa then here are a few tips to help you simplify your task. Before you apply for any visa you should first determine what the purpose of your visit is i.e. educational, vacation, immigr
  • 10 Key Points on Training the Aging Workforce  By : Alvaro Fernandez
    Will most baby boomers retire at 60? Will there be a massive employee shortage in a few years' time, as predicted in a number of major policy reports? What can companies and government agencies do? This is a very important topic, given demographic trends worldwide. Here we provide a summary of 10 key Trends and Recommendations.
  • Embrace Office Politics  By : Mary Foley
    Let’s be real. Every workplace is political, and the higher up the organizational chart you go, the more political the workplace gets. That’s because there’s more at stake. The higher up you go, the more things get accomplished by virtue of relationships and positioning. Bodacious Women know that the higher up you go in an organization, the more office politics you get. They also know that the question isn’t whether to play, but how.
  • Managers Beware--Your Employees Are Watching You  By : The Loyalty Leader
    The only times that employees can successfully challenge your authority is when they see that you are not practicing what you preach. Keep in mind that your employees are your primary customers. Treat them with the same respect and caring service that you deliver to your external customers.
  • Hire The Right People - 10 Recommendations On Using Assessments  By : Andrew Cox
    Assessments are powerful tools to use in selecting the right people for the right jobs. And the higher up in the organization the more critical assessments can be to successful selection. Here are 10 Recommendations to help you decide how to most effectively use these tools.
  • Employee Retention: When Is Your Next Key Employee Going To Leave And What Are you Doing About It?  By : Les McKeown
    When a key performer decides to leave, it shouldn't be a surprise to you. Here's How To Stop The Surprises: Use this simple Employee Retention Risk Analysis process to prompt your managers to regularly assess the 'retention risk' of key performers, and report back to you regularly.
  • The Importance of Safety Signs In The Workplace  By : Scott Newton
    Safety signs are largely associated with legal requirements rather than providing any practical purpose.
  • Performance Management and Productivity Improvement through Trust  By : Kylie Monet
    This article focuses on the issue of trust and its impact on organisational performance and productivity improvement.
  • Oh, Behave -- 10 Tips to Resolve Employee Conflicts  By : Joan Schramm
    In a work environment, each person contributes unique experiences, values, personalities and perspectives. When managed properly, this mix can result in innovative ideas and a more flexible team environment. If not managed properly, however, the conflic can result in lowered morale and poor performance. Here are some tips to help you manage the inevitable conflicts that arise when people are just being themselves.
  • Who Drives You Up The Wall?  By : Gary Crow
    Is there someone where you work who absolutely, totally, and unequivocally drives you up the wall? Do you sometimes feel like climbing the wall all by yourself as the quickest way to escape? If you are saying Yes! Yes! Yes!, this article is just what the doctor ordered. It shows you how to manage those who play B t B: By the Book.
  • Taking the Sting Out of Employee Evaluations  By : Joan Schramm
    Employee evaluation time is often a time of hang-wringing, worry and dread. Done right, however, employee evaluations can be a valuable tool for both managers and workers. Here are some ways to improve the experience for both sides.
  • Agitators In The Office  By : Gary Crow
    Understanding the motivations of agitators is not too difficult if you look at their behavior and then ask yourself why they are behaving that way. More to the point, what do they get out of it? This article helps you understand their motivations and, more importantly, how to effectively manage their disruptive behavior.
  • What do you mean, I'm not a team player?  By : Helen Wilkie
    We all see ourselves as team players, but what that term means may be quite different to men and women.
  • The Biggest Mistakes Bosses and Employees Make  By : Helene Rothschild
    Are you frustrated with your employees and wonder what you can do to improve their efficiency and reduce your stress? Would you like to be more successful as a boss, manager, etc.? Are you an employee and you want to enjoy working with your superiors, reduce your stress, and be more effective? If you answered yes to any of the above, then read on and learn some important insights and solutions to assist you to reach your goal.
  • Beat the Workplace Bully at their own Game ...but Don't Make Him or Her a Loser  By : Ricky Nowak
    While these statistics may disturb you, they may not surprise you – the sting of the bully goes deep and most of us either know someone who has been bullied or have been bullied themselves. Ask anyone who has been bullied and their description usually includes words such as “torturous, destructive, cruel and devastating.” I guess it doesn’t really matter how you describe it - it is the cruelty of it that people don’t forget..
  • Managing Negativity In The Workplace: Negativists, Whiners and Complainers  By : Colleen Kettenhofen
    Managing negativity in the workplace is a learned skill. Do you work with, or manage and supervise negativists, whiners and complainers? How do you deal and communicate effectly with these difficult people? Discover some proven techniques that are easy to incorporate, and will improve morale.
  • The 5 Keys To Inducting New Employees  By : Mr Sital Ruparelia
    When it comes to inducting new employees into your business you only get one chance. Get it wrong and you have started to sow the seeds of doubt in the mind of your new starter in the first few weeks. Get it right and it will make a huge difference to how the person settles in. Without being perfectionist, the key is to make sure that every new starter feels excited and positive that they have made the right choice in joining your business.
  • Establishing Meaningful and Objective Performance Criteria  By : Linda Finkle
    Understanding that establishing criteria for successful performance is key to ensure that you get the performance you want. Learn to detemine the conditions for satisfaction in order to establish meaningful criteria.
  • Stress at Work Claims: An Employer's Guide to avoiding the pitfalls  By : Ian Mann
    An article showing employers how to avoid potentially expensive personal injury and stress at work claims being made against them.
  • High Maintenance Employees  By : Kreg Enderson
    If you manage a team, you will at some point have a “high maintenance” employee you will need to deal with. If they contribute to the overall success of the team, your time is well spent. If they do not contribute to the team, your attention is wasted, and could be more wisely spent in other areas. So how do you handle these situations? I would put most “high maintenance” people into a few categories, and handle each a little differently
  • Staff Retention: The 9 Key Strategies  By : Mr Sital Ruparelia
    Many people assume that people leave jobs largely for financial reasons - but that simply is not the case. Extensive research into employee retention shows that people leave jobs for a combination of factors. Factors which may include - limited opportunities to develop, being in the wrong job, not feeling valued, that the job no longer fits their lifestyle or indeed a sense that they no longer trust and have faith in their employers.
  • Employee Retention-How To Keep People Happy and Focused  By : Kreg Enderson
    Employee turnover impacts an organization in a variety of ways, most of which are negative. High turnover generates not only heavy tangible costs, but takes its toll on the current team members as well. So what can you do to reduce the cost of continually bringing in new people? Here are just a few reasons for high turnover and some strategies to correct.
  • Thoughts on Dealing with Difficult Employees  By : Colleen Kettenhofen
    Do you manage or supervise difficult employees? Ever think you're alone? You're not. Most likely your difficult employee is someone you've inherited. Not someone you would've hired. Yet somehow they fell through the cracks and got hired anyway. Discover proven strategies for dealing with difficult employees.
  • Tips For Dealing With Difficult Employees  By : Kevin Muir
    One of the hardest jobs of a business owner or Human Resources Manager is dealing with difficult employees. Many people just don't know what to do. The longer a difficult employee makes problems, the worse the workplace becomes. This article offers several tips on handling difficult employees.
  • Dealing With Bad Employees  By : Kevin Muir
    Bad employees are a fact of life. No matter how hard a business owner tries to screen new hires, dealing with bad employees will always be an issue. For whatever reason, a bad employee is not producing the quantity or quality of work they must to remain a part of the organization.
  • Learn How To Interview Applicants  By : Jeff Casmer
    So you are hiring new employees and have narrowed your stack of resumes to the 10 or so top candidates, now it's time to start setting up interviews. If you dread this portion of the process, you're not alone.
  • The Power of Employee Recognition  By : Dave Cohen
    A discussion of how to motivate employees and inspire them to become more punctual, productive, and loyal.
  • Firing Employees and Increasing Your Productivity  By : Kevin Muir
    Are you frustrated by a problem employee who is ruining your business' productivity? If so, you are not alone. Don't let a bad employee ruin your bottom line. Learn how other small business owners are firing problem employees while lowering their risk of wrongful termination lawsuits.
  • Ignoring The Americans With Disabilities Act Could Cost Your Business A Bundle  By : Arnold Hernandez
    The cost of not complying with the ADA in California.
  • Top 10 Tips On How To Prevent an Accident At Work  By : Julian Hall
    An accident at work can be the worst nightmare of every worker whose family relies on his salary for their subsistence. Accidents could not be predicted but they can be prevented.
  • Creating Workplace Harmony: Discover and Release Hidden Causes of Tension  By : Brenda Shoshanna
    Anger has turned into an epidemic in our world together. However, it is not difficult to release tension and create harmony in your enviornment and relationships if you understand the basic truths about anger, and how to make new choices in your life. Once we become aware of the underlying causes of our upsets, it is a simple matter to replace negative perceptions and behaviors with behavior that creates well being for all.
  • A Foolproof Termination Letter: Fire Your Employee Quickly And Easily  By : Kevin Muir
    A foolproof termination letter is one of the most important documents of the firing process. If your former employee decides to file a wrongful termination lawsuit, his lawyer may use your termination letter in the proceedings. This article will help you write a letter that shows you and your company in the most positive light.
  • Do You Recognize The 5 Early Warning Signs Of Employee Insubordination?  By : Kevin Muir
    Dealing with employee insubordination is a difficult task. If left unchecked, it can snowball into a major problem that affects more than just one employee. In this article, you'll learn the 5 early warning signs of an insubordinate employee and what you must do to correct the employee behavior.
  • How To Ensure Your Employee Incentive Program Pays Off  By : John Morris
    Non-cash incentive programs and fringe benefits can have a powerful influence on attitudes, that should in turn improve results. You can give employees the greatest incentive program, however, by impairing a sense of ownership in the organization...
  • Getting Down to Business - Employee Performance Appraisals  By : John Morris
    When it comes to manning your company, you should aim to know absolutely everything that goes in and out of it. From how much profit the company makes monthly to employee satisfaction...
  • Employee Retention - Building Commitment  By : John Morris
    A committed employee is extraordinarily valuable. You can gain staff commitment by meeting people's key needs: paying attention to people at all levels; trusting and being trusted; tolerating individuality; and creating a blame-free, can-do culture...
  • She Chainsawed The Furniture!-Online Public Records Search  By : Glenn Heitkoetter
    Find out who they really are with an online public records search and even find out what is on you. Government bodies are building databases of public records for public viewing, safety, knowledge, and for law enforcement that can be accessed online.
  • Cash Businesses are Losing Billions to Employee Theft  By : Dan Cosgrove
    If you are a retail business owner or manager, be assured of one thing: employees are stealing from you. This article offers pragmatic tips you can put into action immediately to stem employee theft loses.
  • Employee Background Check  By : John Pawlett
    Hire in haste repent at leisure!
  • An Employment Background Check Makes Sense  By : Ray La Foy
    If you're an employer and you don't run background checks, let's look at some of the biggest reasons you should change that policy:
  • The Watchful Eye Of An Employer Can Invade The Employee's Privacy  By : Elizabeth Moreno
    Employers can be liable for secretly placing a video camera in an employee‘s office, even if the employer does not view any of the video. An employer must control his watchful eye and use it in limited circumstances.
  • Managing and Dealing with an Aggressive Boss  By : Joshua Uebergang
    People who receive aggressive behavior that is not correctly handled have been known to develop serious physical problems such as strokes, heart attacks, suicide, migraines, escalated stress levels, insomnia, and terrifying nightmares. You need to stick up for yourself in an assertive manner otherwise your mental and physical wellbeing will suffer.
  • The One BIG SECRET To Retaining Great People  By : Mr Sital Ruparelia
    So what’s the real secret to retaining great people? Well, it’s certainly NOT about pay and financial benefits. In fact it’s quite the opposite – it’s what I refer to as the ‘Non-Financial Benefits.’ The stronger the non-financial benefits of working for you, the less sensitive your team become to financial factors such as pay and bonuses. All of which means that you can retain your staff into the longer term with minimal cost.
  • Substantial Change: Constructive Dismissal the New Watered Down Route to Constructive Dismissal  By : Ian Mann
    Summarises the main provisions of the new claim for constructive dismissal under TUPE 2006 and offers insightful commentary on its use.
  • 5 Steps to Dealing With Staff Problems as Soon As They Begin  By : Mr Sital Ruparelia
    Here are 5 steps to dealing with Staff Problems as soon as they Begin. Many businesses struggle to deal with under performing or 'problem' staff members. By "problem," I mean anything from persistent absence and lateness, right the way through to a bad attitude or not achieving the job requirements to the correct standards.

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