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  • History of Business Communications, from the Pigeon to Internet Faxing  By : Alex De Mostafa
    Progress is an interesting thing, which is why various aspects of it are studied from such different perspectives as the arts, the sciences, politics and culture. Since business is a basic human activity, even when...
  • Seven Advantages Of Conference Calls  By : Gen Wright
    Today, making conference calls is a breeze. All you need to do is to sign up with a conference call service, and notify the other participants. The service is usually free for small calls - lasting only a few hours, and accommodating less than 30 people.
  • Business Telephone Systems Today  By : Karolin Frimodig
    Business telephone systems today come in many different guises. To explain the differences between the ever increasing options that are available to the end user, this short article based guide has been put together to help provide a stable starting point.
  • What you should Expect from Filipinos in the Corporate World?  By : Benny Samson
    Like many other cultures, the Filipinos have a distinct set of individual traits when it comes to their work. Knowing these traits would not only assist you in what to expect but will also aid you to have a healthy business relationship with them.
  • How To Befit a Freelance Virtual Assistant  By : Content Zebraman
    Starting a virtual assistant business is just one of many ways to be a Work at home mom. If you have practice in an secretarial field, or can offer virtual services to business customers, then you are a top contender for having a triumphant virtual assistant trade.
  • Business Insight Series 101 - Success from Personal Branding  By : William Hunter
    One significant piece of branding is the vision you yourself expose. Creating a likeable personal brand is elemental for succeeding.
  • Why Is Unified Communications Technology Touted As The Next Big Wave?  By : Gen Wright
    Modern office communication now consists of telephone conversations, emails, SMS, IM sessions, faxes, and more. Managing all these communication channels effectively and with little downtime can be a nightmare for your staff.
  • Pointers for Witnesses  By : Alex De Mostafa
    If you have relevant evidence in a criminal case, you may be asked to testify in court as a witness. As a witness, your job is to help the judge and or jury reconstruct the...
  • Tips on Shopping for Cell Phone Accessories  By : Sanford Peters
    TIPS AND SUGGESTIONS FOR SHOPPING CELL PHONE ACCESSORIES
  • Call Answering Service - Insufficient Quality Control Makes Overseas Outsourcing Unpopular  By : Alex De Mostafa
    Small businesses are compelled to project the image of a larger concern for business reasons. Big businesses prefer to work with big businesses. Small companies outsource support and customer services to overseas partners to provide 24x7 services at a low cost. However, this can also lead to lower customer service quality and even loss of customers if the service has inadequate quality control.
  • How to Improve Communication with Your Boss  By : Dan Klatt
    Good communication allows many life situations to run smoothly. However, there are certain relationships that deserve extra attention, such as the relationship you have with your boss. You and your boss have drastically different roles, and when each of you fulfills these roles with a hard working and understanding attitude, you'll both feel fulfilled.
  • Outsourced Call Center Services - Top Ten Reasons to Hire and Reap the Benefits  By : Alex De Mostafa
    We have all heard cliches like "think big" and "fake it till you have it"; now you can act upon them. As a small business owner, you have one good reason to think big. Outsourcing handling of your incoming calls allows you to act like a big business with access to expertise, efficiency and economies of scale that most big companies enjoy.
  • Phone Systems Make Small Businesses More Competitive by Increasing Productivity and Efficiency  By : Alex De Mostafa
    Small businesses cannot compete with large businesses on an equal footing because they cannot match their resources and funds. Business phone systems can help small businesses bridge this gap to some extent. An effective telephone system uses the right tools and technology to increase the efficiency and productivity of small businesses, and optimize utilization of their resources.
  • Get Your Business Ranked Without A Website  By : Karina Knapp
    What if you could be on the major search engines without a website? Yes, it is possible with Local Business Listings!
  • Telemarketing Company - Top Reasons to Outsource Telesales to an Outbound Call Center Service  By : Alex De Mostafa
    The decision to outsource telemarketing services depends on a number of factors, the most important of which is whether the benefits accrued outweigh the costs incurred. It is the foremost duty of management to analyze the cost-benefit ratio before going in for outsourcing. This article weighs various criteria that may help make that decision.
  • Call Center Outsourcing - Top 6 Reasons it Conserves Vital Resources and Gives a Cost Advantage  By : Alex De Mostafa
    Call Center outsourcing has revolutionized business activities across the world by automating and streamlining customer support activities of companies. The basic rationale behind acquiring call center services is that it brings in third-party expertise in handling both inbound and outbound customer calls while diverting company resources to focus on the core profit-making tasks.
  • Phone Systems - How to Select The Right Telephone System for Small Business?  By : Alex De Mostafa
    Effective communication in business is crucial to having good relationships with customers, associates and partners. A well-organized and intelligently used phone system can help a business serve its customers more efficiently, and share ideas and information with associates and partners effectively. This article explains how to pick the right phone system for your small business.
  • 5 Tips on Getting the Greatest Results in a Business Meeting  By : Shawn Smithteem
    There are a few great things that can be done to improve the productivity of business meetings.
  • Medical Billing Outsourcing - Top 5 Tips for Hiring the Right Service Provider  By : Alex De Mostafa
    A medical billing service can improve the efficiency of your billing system, reduce denials, cut down operating costs, boost reimbursements and save valuable time that can be devoted to patient care. But can a billing service deliver the promised results? Yes, it can. However, you will need to undertake a comprehensive evaluation, one that transcends regular performance track record metrics.
  • Outbound Call Center - What Outsourced Telemarketing Does For You and How to Hire a Quality Service  By : Alex De Mostafa
    Telemarketing calls are very often viewed with annoyance and treated as spam calls to say the least. However, it plays a key role in garnering customers for various companies by generating new buyers or persuading existing customers to make subsequent purchases. Hence, telemarketing calls provide immense opportunity for businesses to effectively market their product and push up sales and revenues.
  • Call Center Outsourcing  By : Kerknievan
    Call center outsourcing is usually a fabulous way to increase the sales levels and help any customers who call in with tech support and customer services issues. Many larger companies have enough money and resources (not to mention time) on their hands to build their own call center. However, not all
  • The free unlimited sms service intreduced by the first Cruise Ships Employees Social Network  By : Dovale Klikman
    The free unlimited sms service intreduced by the first Cruise Ships Employees Social Network, Crewpaty.com is slowly gaining momentum as a low-cost messaging solution. The free unlimited sms service could be a text message that can have up to 160 characters of length that can be sent to cell phones. A value effective different to outgoing calls is the free unlimited sms service (SMS) and is convenient also.
  • Outsourced Call Center Services - Do You Know The Top 5 Myths that Must Go Away  By : Alex De Mostafa
    As call centers have mushroomed and businesses across the globe have become dependent on them, a number of myths about call centers have gained currency and are refusing to die. In order to properly appreciate the operation and utilization of call centers it is important that these myths are dispelled.
  • Answering Service - 8 Tips to Assess Performance Before You Hire  By : Alex De Mostafa
    An answering service is only as good as its customer service representatives. While customer-friendly and knowledgeable staff can improve customer loyalty to your brand and increase profits, unprofessional representatives can lead to loss of client base and business reputation. Therefore, it is pivotal to assess the performance of customer service representatives before hiring answering services.
  • Sprint Nextel: I Wanna Know Your Name  By : Paul Wise
    A brief run-down of the various name changes in Sprint Nextel Corporation's history.
  • PBX Phone Systems - Managing Growth  By : Gen Wright
    When you make a phone call to a large MNC, you usually get to hear a pre-recorded voice message from the phone system. This is because large companies usually have hundreds of phone calls coming in on a daily basis.
  • Call Center Outsourcing - Do You Know the Ten Factors to Consider Before Hiring?  By : Alex De Mostafa
    Outsourcing your incoming calls to a call center service is a very important business decision. The call center service staff will be the primary point of contact for majority your customers. The right call center service partner can significantly influence peoples' perception of your company, positively shape your brand and customer satisfaction.
  • How to save money on telephone services  By : Doc Rabbit
    Since its initiation, long distance telephone calls, have created a niche in the telecommunications industry in the USA. In fact, studies from the Federal Communications Commission have claimed that more than 1.75% of consumers general expenses are attributed to phone services such as long distance telephone calls, which increases your household budget, but here is some relief, please read on for some useful tips on how the save money on your telephone bill.
  • Work From Home On eBay: Buying plus Selling  By : Mahia Brown
    1 way to figure from home on eBay is purchasing plus selling products. There are a lot of individuals that do this. eBay is their primary supply of goods plus their primary outlet for products. This is how to work from home on eBay, purchasing and selling products.
  • Choosing a Business Phone System  By : Gen Wright
    Choosing a telephone system for your business can often be complicated with all the different choices available. It is important to know the different characteristics of on-site PBXes, VoIP PBXes, and hosted PBXes to make an educated decision.
  • The ABCs of Audio Conference Teleconferencing  By : Joseph Sowell
    In this article, you will learn the basics of audio conferencing
  • Virtual PBXes make all the difference for Businesses  By : Gen Wright
    Virtual business VoIP PBXes give their users distinct advantages over traditional telephone systems that make them increasingly attractive value propositions.
  • You're Texting So Loudly I Can't Hear What You're Saying  By : Denise Ryan
    Communication is vital to the success of any business and can make or break you in tough economic times. This article gives leaders some great reminders.
  • Telecom Plus, and Utility Warehouse  By : mark wharvell
    Telecom Plus, and Utility Warehouse, are names that we're hearing round over plus more in the UK, even though they don't advertise on the radio, television, or in newspapers and magazines.  Hence who are they?
  • Why Your Business Needs A Telecom Audit  By : Gen Wright
    Every new technology brings new problems and challenges. Much as computers introduced a whole range of compatibility issues and headaches for early adopters, modern telecom technologies have raised a range of new issues.
  • Do You Know How to Get What You Want?  By : Sophie Maddox
    Just Imagine, the one thing in your mind that you've felt you have no control over you suddenly have the ability to not only understand how to turn things around but now you know you have the ability to make it happen, you really can get what you want.
  • Ladies, Learn How to Always Get What You Want - Even From a Car Salesman  By : Sophie Maddox
    Ladies, Learn How to Always Get What You Want - Even From a Car Salesman
  • Mailbox rental Service with ukmailboxes saves me so much time  By : Jules Broster
    I'm proud to have been a customer of ukmailboxes for two and a half years now, i found them in Google when i was looking for a way to bring together my mail into a single site. To be open I fell on my feet with this organisation as they were just what i was seeking.
  • So you think all office papers are equal?  By : Office Lad
    economy 80gsm paper might be fine for general office work and copying, but would you want to use it for letters?
  • Hosted PBX - What Is It and Do I Want One?  By : Gen Wright
    You know how important telecommunication services are to your business. They let you communicate efficiently with colleagues, workers and customers. They also allow you to serve your customers' needs directly by giving them direct access to your goods and services.
  • Emergency Communication  By : Alex De Mostafa
    Events like 911 and Hurricane Katrina taught Americans a lot about themselves and their need to maintain communication with each other and support organizations. There are few things more frustrating...
  • From Wining To Winning - How Media And Corporate Communications Help Businesses Survive  By : William Penworthy
    When the going gets tough... media and corporate communications help make it look easy. It’s easy to overlook the true value and importance of an effective corporate communications agency, as the role has dramatically changed over the last couple of decades. What makes a good agency so essential to today’s modern business?
  • Understanding Your Telecom Bill  By : Gen Wright
    For most business owners, just looking at your phone bill can cause panic or dread. Instead of checking line by line for accuracy in the invoice, you probably look at the total, sigh, and write a check. With all the new services available, you need to understand your invoice so you don't get overcharged or billed for something you're not getting.
  • All About Reverse Call Charges  By : Gen Wright
    Reverse charge call is a phone call that requires the receiving party to pay for the call i.e. reverse call charges; it agrees to receive from the calling party. The reverse call charges are clearly mentioned to the called party and are charged through a Premium SMS after the conversation ends.
  • Four Considerations Every Business Telephone Systems User Should Make  By : Gen Wright
    The daily workings of your business are vital to your growth and prosperity. And in these operations, communication is key above all else with you and your customers or clients.
  • The Limitations Of Online Desk Research  By : Marvist
    Online desk research involves systematic identification, collection, analysis and documentation of data in order to assist the businesses to identify and solve the problems in decision making.
  • Telecom Expense Management - Spotting Telecom Billing Errors  By : Gen Wright
    Whether a business has only ten employees making a few long distance calls a day, or is a burgeoning enterprise with hundreds of employees conducting thousands of calls and data transfers every hour, it is important for that business to carefully manage their telecommunication costs.
  • Here Is One Reason Why Newspapers Have Become Less Relevant to Readers  By : Ed Bagley
    There was an 8-year period of my life when I owned and operated a community publishing company that published a weekly newspaper, and I made it my business to separate news facts from the opinion expressed in our editorials and by our columnists. Most major newspapers today make no distinction between news and opinion, and this is one reason why fewer people today care what major newspapers have to say.
  • Home Call  By : clare wharvell
    Guaranteed savings on phone charges compared to BT’s best ever prices with at no imbursement calls to UK and many trendy international landline destinations - depending at the number of different services taken
  • Home Telephone  By : terry wharvell
    Guaranteed savings on call charges compared to BT’s top prices with on no compensation calls to UK and many well-liked international landline destinations - depending at the number of different services taken.
  • 5 Questions to Ask When Choosing a Telecom Consulting Firm  By : Gen Wright
    With all the different aspects involved in telecommunications for today's businesses, hiring a telecom consultant firm is a necessity. With the advent of computers and high-speed Internet, there are many choices for a company's telecom needs. It is important not only to keep up to date on the latest telecom technology but also to do so in the most cost-effective way; otherwise, a company will lose out in today's competitive market. Here are a few questions to ask any potential telecom consulting form.
  • How to Make Phone Calls with the Aid of Calling Cards  By : Gen Wright
    There are various ways to make phone calls and the advent of the new millennium has brought with it the culture of using calling cards in order to make calls. A calling card is a small rectangular card which looks like a credit card but is used for making phone calls. There are two main types of calling cards namely prepaid and memory and the style of functioning of both differs slightly although the basic purpose remains the same.
  • Importance of Prepaid Phone Cards in Development of Today's Communication  By : Robert Owen
    Much time has passed since phone cards were first applied in Europe. In this years started intensive development of calling cards in whole world particularly in the United States. After 1970, phone cards were used in big number of states all over the world.
  • Budgeting Your Telecom Expenses  By : Digna F. Lieu
    Today's technological age has paved the way for quite a good number of cool gadgets, all of which engineered to make life a lot easier. Perhaps the most widely used gadget these days, except for the PC, is the mobile telephone. Convenient as it is, a telephone bill with stiff charges can make dents in anyone's budget. Better learn how to manage your finances right, so you can correctly budget your telecomms expenses.
  • Calculating your Business Telecom Expenses  By : Rachel R. Hairston
    In this economic climate, it is totally urgent that spending in all areas be addressed to ensure a smooth, consistent and finally moneymaking business operation.
  • Negotiation - Basic Techniques for Telecom Expense Management  By : Gen Wright
    Everyone has to negotiate at one stage or another. These negotiations could be in the form of promotions, sales calls, hiring, and more. For companies, negotiations are in the form of contracts, business deals and cost management. The rule of thumb for most negotiations remains the same although the situation, process, and result may be different.
  • Tame Your Telecom Spending  By : Gen Wright
    Telecom spending can be a very large part of a company's operating costs. Companies are always looking to keep their costs under control and telecom spending is one of the more difficult areas to manage.
  • How to Economize on Your Telephone Communication?  By : Robert Owen
    AT&T Prepaid Calling Cards are a great selection for those, who care about their funds and would like to control their expenditures on phone talks. There are different kinds of prepaid card available from AT&T, starting with a hundred and then three hundred and seven hundred and fifty minutes.
  • Telecom Disaster Planning - What You Need to Know to Get Started  By : Gen Wright
    What if your company couldn't use its computers for a day? How about your phones? Any phone system outage, even if it's a short one, could result in financial losses and inconvenience for your business. Can you afford this disruption? Most businesses can't.
  • Calling Card and Modes of Their Usage  By : Robert Owen
    Calling cards have become rather large business for last 10 years. We can even say that this is a large sort of industry. You may face a great variety of phone card sellers on the market these days.
  • An Overview of Telecom Expense Management (TEM)  By : Gen Wright
    Telecom Expense Management (TEM) is a term used to define an approach to managing all telecommunication service expenses such as voice, data and wireless with a combination of software tools and manual auditing. In managing all these services and related processes, its goal is to minimize costs and maximize process efficiency.
  • How to Choose the Best Letter Folder  By : Gen Wright
    Letter Folders and Paper Handling Machines are a great solution to help your business cut costs and produce professional documents.
  • How to Write a Reference Letter: 5 Vital Tips In Writing An Persuasive Reference Letter  By : Fabian Barnes
    Knowing how to write a reference letter for someone can be a daunting task. Luckily, this article is here to provide you with tips on how to write a persuasive reference letter that will leave people satisfied.
  • Phone cards: place international calls without difficulty  By : Robert Owen
    Prepaid cards: what one should be aware of concerning them
  • Market Driven Innovations in Telecom Industry  By : Constantine Richmond
    Telecommunication industry is playing a vital role both for our youth and corporates. Each of its market players are showing a bright light on market identification to capture the market share
  • Recipe for Trouble: Communication  By : Robin Rushlo
    In a new business there are always lots of things going on. At least, there should be if things are moving along. If you are the only one involved in your business then communication is easy—you just look at yourself in the mirror every morning. But it is far more likely that there are several people involved.
  • FreedomStarr Long Distance : 2.9 cents per minute interstate calls  By : John Johansen
    At FreedomStarr Communications (http://freedomstarr.net), we've been working really hard to offer the best rate on long distance interstate calling. Well, we finally did it. We worked out a deal with a long distance wholesaler that allows us to pass a great interstate rate on to our customers - less
  • How to Send an Online Internet Fax  By : Alex De Mostafa
    Traditional fax machines were rather limited as to how you could send faxes, you had to manually stand by the fax machine and load up the document to be faxed, and then to make sure the fax was sent properly.
  • The Advantages of Getting an Internet Email Fax Provider  By : Alex De Mostafa
    In this age of data, having every aspect of your business at your fingertips can make your life considerably easier as a business owner. Before everyone had email, businesses relied heavily on fax machines for exchanging important documents; now, with the advent of the internet email faxing, things have changed again.
  • Starting a Telephone Answering Service  By : Robert D. Thomson
    Organize yourself properly. decide how much money it's going to take for you to feel comfortably wealthy, and the reach it with your own Telephone Answering Service.
  • What is SS7?  By : Robert D. Thomson
    Signaling System 7 is an operating system that is designed to function on a public switched telephone network.
  • What is Subnetting?  By : Robert D. Thomson
    Subnetting is, at it’s essence, the process of allocating bits from a host portion of a network as a network portion of that same network.
  • What is S/PDIF?  By : Robert D. Thomson
    S/PDIF is a type of data link layer and physical layer for the transfer of digital audio signals between multiple devices or stereo components.
  • What is Hyperterminal?  By : Robert D. Thomson
    Hyperterminal is a program that is designed to perform the functions of communication and terminal emulation.
  • Would You Like A Professional Telephone System For Your Office Or Home For Free?  By : Adolph K. Reekie
    Skeptic or not, I can anticipate some of the questions that you're thinking.
  • Using An 800 Reverse Phone Search  By : Adolph K. Reekie
    Have you been receiving calls on your home phone or cell phone, where the number showing up on the caller ID screen is a toll-free number? Have you ever wondered if there is a way to discover who belongs to that number and why they're always trying to reach you? The truth is, whether the number is a 1-800, 800, 888, 877, 866, or other toll-free number style, you can use an 800 reverse phone search to discover the information that you need.
  • 800 Number - Expanding The Reach Of Your Business  By : Adolph K. Reekie
    A toll free number are telephone numbers that can be called at no cost to the caller, because the recipient pays for the cost of the call. Having one of these numbers for your business communicates you are serious about your business. Having a vanity 800 number is perfect for businesses that wish to generate additional business by having an easily remembered phone number. Using these numbers is a great way to get your business rolling.
  • Avoid Calling 411 and Paying Ridiculous Fees By Trying Google 411  By : Adolph K. Reekie
    There are times when you simply don't have a computer available - nor an old-fashioned traditional phone book for that matter - and you need to use directory assistance to find a business telephone number or address. Until just recently, that meant you had to call 411 and pay a small fee every time you did so. Not anymore!
  • Conference Call Guide - From Scheduling To Summing Up  By : Adolph K. Reekie
    A conference call is similar to a conventional telephone call in some extend, but with a conference call you can communicate to several people at a time. There are several types of conference calls such as audio conference calling, video conference calling and web conference calling. One can customize his/her conference call using any these different types of conference calls. One of the major advantages of conference calls over conventional telephone calls is that conference calls are quite eas
  • Talking Times With Telephones  By : Adolph K. Reekie
    Imagine a world without any telephones, mobile phones or any kind of phones. Tough? You bet it is. With ages of regular usage of telephones, now we possibly can not function without this device. Just imagine, how will you tell your friends that you wish to fix up an appointment with them. How will you update your boss or colleagues with the latest in professional front? How will you know if your near and dear ones living in a different corner of the world are doing well? And how will you enjoy a
  • How Do You Go From Centrex To PBX For A Hospital Application?  By : Adolph K. Reekie
    You have a hosptital with 1000+ Centrex Lines, looking at moving to your own PBX. It's the same old story, new management, fired the telecom manager, handed the phone system to IT, no additional bodies, and now you are suppose to replace it. So what do you do?
  • Benefits of Free Phone Numbers  By : Adolph K. Reekie
    Free telephone numbers are sold by many telecom companies on the internet. These telecom companies make profit from selling customisable cost free numbers to the business agencies that require cost free lines or lines with incredible call rates for their customers. These numbers help to serve the customers of the company better. Some of the telecom companies on the internet offer outstanding good deals on 0800 numbers that will help the companies get closer to the customer and serve them better.
  • How To Reduce Your International Phone Bills  By : Adolph K. Reekie
    Technology is developing so fast these days that people sometimes miss the opportunities to reduce their long distance calling costs by using VOIP or traditional fiber optic lines. Since the deregulation of telecom markets in the Unites States in the 90s, people have started to benefit from low US telecom rates. International callback has become the cutting egde technology to help expatriates, international travelers, and individuals living in highly regulated telecom markets drastically reduce
  • Language of Cyberspace  By : Adolph K. Reekie
    One sports talk show host was asking the other day what the past tense of 'text' was. I wanted to call and tell him text isn't even a verb.
  • SMS - Express Your Feelings Through Text Messaging  By : Robert D. Thomson
    Sending SMS is a great way to express you love and care to somebody. If somebody is living far away from sending a text message is a best method to be in contact with your loved one. You can find lot of messages filled with love on several websites.
  • Finding People By A Phone Number Search  By : Robert D. Thomson
    How To Use Special Phone Search Databases Online To Find Out Peoples Information.
  • Information Overload: The Silent Burden  By : Robert D. Thomson
    Article on information overload and why IO is still an underestimated threat to productivity.
  • Review of Callcentraic features  By : Robert Thomson
    We have heard of many different pc to phone call companies that even offer free pc to phone international calls. We asked ourselves a question - how many people actually use these types of telephone services? Who would want to use their computer to make calls and receive calls?
  • Callcentric rate plans - technology made affordable  By : Robert Thomson
    Callcentric internet phone service is perhaps the only company that allows you to make calls all over the world at a rate which would be considered cheap by any standards.
  • Callcentric and Skype - a comparative study  By : Robert Thomson
    In the world of internet phone service, Callcentric and Skype could be very well considered the toughest competitors. Both have a relatively big customer base and an equally big reputation in the industry.
  • What to look for in a medical answering service?  By : Andy Press
    Using a medical answering service can help your clinic to be more effective and increase patient satisfaction. However, not all answering services offer enough features to be considered a worthwhile investment – doing your own due diligence to ascertain whether a particular company will meet your practices needs can mean the difference between a good investment and a wasted investment.
  • Choosing The Right Reverse Cell Phone Lookup Service  By : Steve Goltiao
    Why Should You Do A Reverse Cell Phone Lookup? People use reverse cell phone lookups to find the name, address and other info about the person calling them. Find out how to choose the right one.
  • Cold Calling: Just Swallow the Frog Already! Part 2  By : Steve Norris
    So you are holding that ugly green frog in your hand, the one we call Cold Calling, and your boss says to eat it? How can one eat a green frog and even pretend to like it? Here are some tips on how to not only be successful in cold calling, but to also enjoy the process.
  • Call Center Consultants for Your Business - Business Ideas  By : Ivan Cuxeva Jr
    Call centers are part of the dynamic business process, a company can acquire valuable information from its customers by hiring a call center to deliver front line customer services.
  • Business Phone Systems: Expansion Versus Replacement  By : Kingston J. Amadan
    It’s not at all uncommon for businesses on the rise to quickly outgrow their existing phone systems. For those businesses that on the slow path toward growth, however, the point at which a new system seems eminent brings up a dilemma. Should they attempt to expand their existing system or take the plunge and purchase something new.
  • The Good, The Bad, and The Ugly...How to Talk with Prospective Clients.  By : Sherri Frost
    Sherri Frost explores ways we communicate, both good and bad, when speaking with prospective clients.
  • Can a medical answering service by live agent benefit your practice?  By : Andy Press
    There are benefits to using a medical answering service by live agent for your practice, but is it the best option available for your medical practice?
  • The Most Effective Communicators? They're All Ears!  By : Keith Harmeyer
    The world's greatest communicators know, it's not so much what you say, but what you hear that counts!
  • Emergency Phone Systems Important for Business Safety  By : Kingston J. Amadan
    A popular commercial for Priceline.com, the discount airfare retailer that allows you to bid for airline tickets, shows Priceline Negotiator William Shatner receiving a phone call on the emergency line. Apparently someone needs help with the bidding process and Shatner is dispatched in a hurry to make sure the bidder shows the proper amount of chutzpah while trying to get the lowest fare.
  • Use Voice PRI to Eliminate Excess Analog Lines  By : Steve Norris
    Does your thriving business still operate on numerous analog lines in addition to your Voice PRI? Do the monthly charges seem to add up month after month after month, and you wonder why you even still have them? Did you know you can get rid of nearly all of your old analog line technology when implementing a Voice PRI, and eliminate those excess costs?

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